The user then selects upload new fax and it returns the error It affects programs using the new Metro interface style print dialog that Windows 8 uses for PDFs and other known file types.įor example, when viewing a PDF using the Windows 8 PDF viewing program, the user selects Print or presses ctrl + P, and a bar comes in from the right with a list of printers. There was a problem connecting to the printer. If you still get the error message, close any programs that may have started in the system tray in the bottom right-hand corner of the screen and try again. Make sure to completely uninstall any previous version of the Fax Upload tool + folders before trying to install the program again. This should force any active program using the print spooler to close. The easiest way to fix this is to reboot the computer. The Fax upload tool needs to shut it down before it can install the fax upload driver. The print subsystem (spooler) is being used by another program. The specified port monitor has already been installed Printer installer WARNING (AddMonitor): error #3008 for value 'FaxUpMn12.dll'. Identify and temporarily close the process that the Fax Upload Tool is interfering with.Often the log will say the exact process that is causing the Fax Upload to crash.Use the bottom of this article to interpret them.If issues persist, gather the following information:.Install all of the latest Windows Updates.Usually due to versions of Windows 8 that do not have the latest Windows Updates. You will need to contact your IT to reinstall Windows on the computer.įax upload goes to printer spooler on Windows 8.1. If you still have problems then the Windows Registry is corrupt. If the problem only happens on one computer, uninstall any old versions completely & reinstall with full administrative privileges. If the problem happens on more than one computer on the network, then we will need to get IT to assist as the network admin setup a Group Policy to not allow certain areas of the Windows Registry to be modified on computers on the network.
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